# Friday, November 20, 2009

Inphonite Technical Support is dedicated to providing the best customer service possible. One of the tools we use to make our support team more effective is Microsoft Office Live Meeting 2007, which allows us to remotely connect to our clients' computers and troubleshoot issues that might occur, or perform trainings and installations.

If you are a new client or have installed our software to a new computer, we would like to invite you to get Live Meeting installed and working before you actually need support. Having a working installation of Live Meeting now simply expedites our assistance when you really need it.

To help you get Live Meeting installed and working, we have published an article on our Knowledgebase. This article walks you through the installation of Live Meeting and then helps you test your installation to make sure it works.

If you have trouble installing Live Meeting, you might want to review the system requirements for the program, and make sure that the computer used for ReminderPro meets the specs.

We hope this helps you get ready for support — before you need it!

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