Having trouble getting your account configured correctly so you can make your first test message? Well that process has been greatly simplified by addition of a start-up wizard. The wizard should automatically start up the first time you log in (if you have already created an account then it will still launch.) The cool thing is that the wizard has been designed to be able to be rerun. For example: Say you were playing with a sample message and somehow messed that message up, just delete it and run the wizard again and it will be recreated automatically for you. To rerun the wizard, just select 'Run Startup Wizard' from the Dashboard's toolbar.

In our daily Support activities, we have found that sometimes odd behavior can crop up. Such things might include an inability to record messages, or even open the Message Maker. They could include the program hanging when a call session is generated, or when modifying settings in the System Setup screen within ReminderPro. These things might be easier resolved than they are explained.

Many times, we have found that simply restarting the computer is the solution. ReminderPro works with and manipulates a lot of data. Sometimes, Windows doesn't manage the information very well, and caches stuff that then interferes with normal program operation. Restarting the computer clears out this stuff and often causes the problem to go away.

As a recommendation, you should restart the computer on which ReminderPro runs weekly, or if you are experiencing problems that are rather odd. You might find that this resolves the problem quickly without your needing to take the time to contact our Support Department for assistance.

We welcome you to the AzMGMA 2009 Conference. Meet the Inphonite team and see the latest solutions in automated patient reminder calling and secure lab results retrieval.

AzMGMA 2009 Conference
Renaissance Glendale Hotel & Spa
Glendale, AZ
April 16 – 17, 2009

Have an interesting message to share with someone else? Well now you can import and export. Simply select your message in the list view and select the export button from the toolbar. You can import/export Messages, Prompts, Data Mappings, Responses, and Rules. I have attached a simple test message that you can try to import. Give it a go and let me know what you think.

Message_Simple_Message_Test.ivml (1.39 KB)